Terms and Conditions
Effective Date: July 1, 2021
Changes To Terms
About Perks of Blenz
Perks of Blenz is one way in which Blenz endeavours to reward and thank loyal customers for patronizing our business and purchasing Blenz products. Perks of Blenz members are able to earn and accumulate “Points” that can be redeemed for Perks of Blenz benefits (“Perks”) at participating Blenz stores. Unfortunately, not all Blenz stores have the ability to award points or redeem perks at this time.
Joining Perks of Blenz
To join Perks of Blenz program, registration can be completed through perksofblenz.com or (“Websites”), or to the Blenz mobile app (“App”) and follow the prompts to create an account. You will be required to provide the following information: First and last name, email address, phone number and password. Birthday (month, day) is optional to receive birthday offers. If you do not provide birthday information you will not receive your Birthday Reward.
The Perks that are available to you through Perks of Blenz are based on the number of points that you earn. You can earn points by making purchases at participating Blenz stores in Canada in the following ways: Paying for your purchase with Linked Payment Method. You can link a credit card, debit card or mobile wallet to your account, and use it to pay directly for your order through the App. When you pay directly with a linked payment method, you will earn 10 (ten) points for every $1 (one) Canadian Dollar you spend at participating stores. Blenz may add or remove available payment methods at any time in its sole discretion. Scanning your member barcode in the App and then paying with cash, credit card, debit card or mobile wallet in-store. You can earn 10 (ten) points for every $1 (one) Canadian Dollar you spend at participating Blenz stores when you scan your Perks of Blenz QR code in the App at the register prior to paying with cash, credit cards, debit cards, or mobile wallets. Promotional Bonus Point Offers. From time to time, we, or others acting with our permission, may offer you opportunities to earn additional “Bonus Points” through special promotions. These promotional Bonus Points will be awarded as described in the applicable promotional offer and will be subject to any additional terms set forth in such promotional offer. These promotional Bonus Points may only be available to residents of certain provinces, or they may be offered Canada-wide.
Exclusions to Earning Points; Participating Stores Only
You may not earn points in connection with certain types of beta or promotional programs. Points may be earned at participating Blenz stores only. Taxes, tips, donations, and fees, including without limitation, shipping and handling fees, gift-wrapping fees, delivery fees, and bag fees, also may be excluded and ineligible for points accrual.
If you void a purchase, Blenz will deduct the Points that you earned for that purchase, potentially resulting in a negative points balance on your account. Credit cards do not accrue points and cannot be registered or reloaded for additional value. If you return products purchased with a credit card, debit card, mobile wallet or cash (note: an original receipt or gift receipt is required), Blenz may deduct the points earned in connection with your purchase, potentially resulting in a negative points balance. You may be required to provide the physical credit card, debit card, or mobile wallet in order for Blenz to process the refund.
Unless otherwise noted, Points are automatically added to your account within twenty-four (24) hours of your eligible purchase points do not have an expiration date but a points-earning purchase must be made every 12 months to retain your points total. Example: A points earning purchase was made on July 12th 2021, if not other points-earning purchase is made before July 12th 2022 your points total will be expired in its totality. You can view and track your Points balance and available Perks, as well as any additional benefits for which you are eligible as a Perks of Blenz member, on https://perksofblenz.com or by using the App.
Redeeming Points for Perks
Points may be redeemed for complimentary Blenz items at participating Blenz stores in Canada. Perks of Blenz offers different Perks based on different Point redemption tiers. Note that the Perks available and Point redemption tiers may vary by location and by country and that Blenz may adjust the items included in each tier at any time at its sole discretion. The Points redemption tiers for redeeming Points at participating Blenz stores in Canada are as follows: 1000 Points may be redeemed for one (1) of the following items: medium-sized Americano or medium-sized Loose Leaf Tea. 2000 Points may be redeemed for one (1) of the following items: a medium-sized Latte, medium-sized Cappuccino or medium-sized Tea Latte. 3000 Points may be redeemed for one (1) of the following items: a medium-sized White, Dark or Milk Hot Chocolate, a medium-sized White, Dark or Milk Mocha, a medium-sized Matcha Latte™ or single Matcha Shot 3500 Points may be redeemed for one (1) of the following items: any medium-sized Chillo™ beverage or any Blenz Protein Shake. 4000 Points may be redeemed for one (1) bag of 340g Blenz Signature Coffee Beans (Blends include: Signature Espresso, Colombian Sunrise, Safari Blend, and Klondike Blend)
Points Redemption Availability May Vary; Participating Blenz Stores Only
Not all Blenz stores have the ability to honour Points redemption or provide Points redemption at multiple tiers. Additionally, the items available for redemption in each Points redemption tier may vary.
Other Important Point Redemption Information and Exclusions
You cannot redeem multiple Star redemption tiers within a single beverage order. For example, you cannot redeem 1000 points for a medium-sized Americano and 500 points for added syrup within a single beverage order.
Additional Benefits of Perks of Blenz Membership
As a Perks of Blenz member, you may be eligible for the following additional benefits: Birthday Reward. On your birthday (as indicated in your Perks of Blenz account), you will receive one (1) complimentary handcrafted beverage (“Birthday Reward”). Your Birthday Reward may be redeemed at participating Blenz stores only. To qualify for your Birthday Reward, you must join the Perks of Blenz program at least seven (7) days prior to your birthday month, provide your birthday in your account information, and make at least one point-earning transaction prior to your birthday each year. Your Birthday Reward will be automatically added to your account on the first (1st) day of your birthday month and is valid for thirty (30) days. You must scan the member barcode in the App for redemption in-store or place an order through the Blenz Mobile App to redeem your Birthday Reward. You can check to see if your Birthday Reward is available by accessing your account on perksofblenz.com or in the App. Personalized offers and coupons. Special offers may be distributed by email, through the App (including via push notifications), or by physical mail. You may be required to opt-in and activate special offers via the App or via email. In order to receive and activate personalized special offers distributed via email, you must opt-in to receive promotional and marketing offers from Blenz and you may be required to provide a valid email, telephone and physical address. Special offers may be customized based on your purchase behaviors and preferences, and may include periodic discounts on food, beverages and merchandise, or the opportunity to earn Bonus Points. Special offers may have certain restrictions, including expiration dates and short, time-limited redemption periods. Special offers are personal to you and cannot be shared, copied or transferred. You may be required to scan your member barcode in the App or complete an order through Blenz Mobile App in order to redeem special offers. Read each offer carefully for specific details, expiration dates, and limitations and restrictions. Double Points Day. Blenz may offer Double Points Days, where you can earn twice the number of Points for your purchase. Blenz will notify you of a designated Double Points Day, which will be personalized and selected by Blenz for you. You must download the Blenz app OR opt-in to receive promotional and marketing emails from Blenz in order to receive notice of a designated Double Points Day. You also may be required to “activate” your Double Points Day by clicking within the notification email or the notification within the App. Blenz reserves the right to exclude certain products and merchandise from Double Points Day eligibility and to modify the Double-Points Day benefit. Blenz reserves the right to change or suspend the number and type of benefits offered to members of Perks of Blenz at its sole discretion at any time.
Other Important Information You Should Know